bran moon san @ jc
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Hello, I'm JC.
Scaling
Building
Buidling
01.
Mobile Financial Services for Ride-Hailing Drivers
Service Design, Retail Banking, Customer Experience
Collaboration projects between one of Myanmar's largest banks CB Bank and tech giants Uber and Grab.
02.
Developing Savings Product for Smallholder Farmers
Design Thinking, Service Design, Product Development, User Research
A financial product (savings) for smallholder farmers in rural communities who have difficulty accessing formal banking channels to save farm income.
03.
One-stop Cash Collection Service for Banking Clients
Product Development, Service Design, Customer Service
A corporate banking product which provides a one-stop cash collection service at clients' premises.
04.
HR Transformation Project
Project Management, Change Management, Stakeholder Engagement
Transforming a legacy HR system and structure at one of the largest banks in Myanmar into a modernized HR operation model.
05.
HR Software Implementation
Project Management, Stakeholder Engagement, Product Training
Adoption of a new HR SaaS solution to replace the existing legacy HR software of CB Bank.